Bedframes Reviews

Bedframes has an overall rating of 1.1 based on 34 reviews. Customer feedback on Bedframes is mixed.

1.1/5.0

34 reviews

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All Bedframes Reviews (34)
Julie_adams78
June 03, 2026
"I got a frame from bedframes.com..."
I got a frame from bedframes.com thinking it’d be an easy little upgrade, but my mattress feels worse now. The support doesn’t feel even at all, and there are dips in spots where my mattress used to be totally fine.
Most mornings I’m waking up with a sore back, which is just frustrating. I really wish I’d kept my old setup. Anyway, amazing how one “upgrade” can ruin your sleep so fast.
BobMccroskey
June 02, 2026
"The warranty process taught me not to count on it"
I filed a warranty claim after one of the side rails cracked, thinking it would be a straightforward fix. Instead, they kept asking me for more photos, and after I sent everything over, they eventually just stopped replying. After waiting weeks with no real progress, I ended up buying the parts myself. the whole thing was really frustrating. If nothing else, it reminded me that a warranty only matters if the company actually follows through
teresahenderson2670
May 24, 2026
"Not really worth the price"
I’ve bought cheaper products before that actually felt better than this, so I was disappointed. For the price, it just feels cheaply made and not worth the money.
Richard.stoner
May 24, 2026
"I never really knew where my package was..."
I never really knew where my package was. The tracking updates were confusing, and something about it just felt off the whole time.
robert-Driever
May 11, 2026
"Assembly Instructions Made This Bed Frame a Real Hassle"
I was hoping this bed frame would be a straightforward setup, but the instructions were a mess. Several steps seemed to be missing or poorly explained, which made the whole process way more frustrating than it needed to be. I ended up spending most of my evening trying to figure out what should’ve been clearly laid out. The frame itself may be fine, but the assembly experience was definitely not great...
Earl_casas86
May 08, 2026
"Website could be a lot easier to use"
I was trying to shop for a bed frame, but the website made it frustrating. Pages were loading slowly, and the filters weren’t really working the way I expected, so it was hard to narrow things down. To be fair, the products themselves might be great, but I gave up after about 10 minutes because the shopping experience just wasn’t worth the hassle.
MarilynSharp_10
May 08, 2026
"Parts didn’t line up like they should"
I was disappointed with this. The holes were way off, so the parts didn’t line up properly at all. For something that’s supposed to be ready to assemble, I’d expect better quality control. The company really needs to take responsibility for checking these pieces before sending them out.
ThomasVelazquez
April 28, 2026
"I’m not sure if I just got a..."
I’m not sure if I just got a bad one, but the finish on this bed frame was disappointing. There were some rough spots around the edges and a couple of chips right out of the box. A few areas also looked like they’d been painted kind of quickly. It does the job as a bed frame, I guess, but it looks a bit cheaper in the room than I expected for the price.
Marie_senff71
April 25, 2026
"Wrong bedframe showed up"
I ordered a queen bedframe and somehow ended up with a full. It was already frustrating enough dealing with the wrong item, but trying to get it sorted out felt like I had to keep begging for help, which left me resentful. Just a really annoying experience overall.
shawn-Gomez
April 12, 2026
"Not as straightforward as they make it sound"
I thought this would be a quick and simple setup based on the wording, but that was misleading. Assembly ended up taking me a few hours, and the instructions were not very clear at all. Some steps felt vague, and I had to keep guessing what they meant. It came together eventually, but the whole process was more frustrating than expected...
hello_tina542
April 11, 2026
"Not enough clearance, and the response felt dismissive"
I was disappointed with this. The space underneath is nowhere near what it looks like in the pictures, so the storage bins I planned to use don’t fit at all. When I asked about it, I felt like I was being talked down to instead of actually helped, which made the whole experience even more frustrating.
KARST
April 11, 2026
"The bed frame arrived with a cracked side..."
The bed frame arrived with a cracked side rail and several scratches, and the box looked like it had been through a lot. I was actually excited to put it together, but now I’m just stuck trying to deal with a return. What makes it more frustrating is that I haven’t gotten any real follow-up, so it feels like I’m chasing them around for a problem I didn’t cause. Not a great first experience with bedframes.com.
Barry_heter74
April 08, 2026
"Missing bolts and no real help"
The frame arrived, and at first I was like, okay, let’s get this thing put together. Then I started laying everything out and realized half the hardware was missing. There weren’t even enough bolts to put the middle support together, so now it’s just sitting on my floor like a project I apparently imagined finishing. I checked every box and bag twice because I kept thinking, maybe I missed something? Nope. Customer service took forever to respond and basically just said they’d look into it. Frustrating when you pay for a bedframe and can’t even build the thing.
hello_jane691
April 08, 2026
"Checkout was a mess"
I was trying to buy a bed frame, am I missing something, or is the checkout just really glitchy? It kept freezing right after I entered my card info, which made me nervous and annoyed at the same time.

Then my cart emptied itself twice, and the shipping price randomly changed right at the last step. I had to keep retyping the same details over and over, and it started feeling like way too much work just to place an order.

Maybe the bed frame itself is perfectly fine, but I never even got that far. After a few tries, I gave up and ordered from somewhere else.
James_hollie81
March 18, 2026
"The bed frame looked totally fine when I..."
The bed frame looked totally fine when I first set it up, but after just a few nights it started squeaking every time I rolled over. Of course it happened right when I was trying to catch up on sleep after a busy week, so the timing made it even more annoying. It’s not the worst thing ever, but for the price, I expected it to stay quiet longer.
VASQUEZ
March 16, 2026
"In the end, I couldn’t use..."
In the end, I couldn’t use it. I ordered the queen frame expecting it to fit my queen mattress, but the sizing was way off and it just didn’t line up right at all...
Anna_allmand76
March 10, 2026
"I was just trying to find..."
I was just trying to find a simple bed frame, nothing fancy or throne-like, but bedframes.com had me doing a double take. A lot of the frames looked basic to me, yet the prices felt dramatically higher than what I was seeing on other sites.
Maybe the quality is decent, who knows, but I didn’t see anything that justified that kind of price jump. Once shipping and add-ons came into the picture, it felt like the total was spiraling into madness. I ended up buying somewhere else because it just didn’t feel worth it.
John_guttman01
February 27, 2026
"Not nearly as nice in person"
I know product photos can make things look a little better, but this was way more disappointing than I expected. The design looks cheap in person and kind of outdated. Maybe it’s fine for someone else, but it definitely didn’t look like what I thought I was getting
rachel-Lopez
February 25, 2026
"NO ONE ever got back to me"
I tried reaching out to Bedframes twice about my order and basically got nothing useful back. I’ve just been sitting here waiting with no update at all. it’s REALLY frustrating and the customer service has been disappointing.
sue-Mcgill
February 24, 2026
"I reached out thinking it would be..."
I reached out thinking it would be a quick fix. Then another message. Another reply. Same vague answers. Weeks went by it just felt like support kept dancing around the actual issue instead of fixing it.

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